These terms govern access to and use of OrcaLinq, operated by Orca Linq. Additional order forms, data processing terms, or enterprise agreements may supplement or override parts of these terms.
You may use the service only in accordance with applicable law, platform rules, channel provider terms, and tenant policies. You are responsible for users, agents, content, credentials, domains, and connected tools under your account.
When you connect provider credentials, you represent that you have authority to use them. Provider fees, template approvals, messaging limits, AI usage, and compliance obligations with those providers remain your responsibility.
Do not use the service for spam, bulk unsolicited campaigns, unlawful surveillance, credential theft, malware, harassment, regulated advice without proper controls, or attempts to bypass rate limits and security controls.
You retain ownership of your customer data. You grant us the rights needed to host, process, route, secure, display, analyze, and transmit that data to provide the service and enabled integrations.
Plans, credits, wallet usage, taxes, refunds, and renewals are governed by the pricing and billing terms shown at purchase or in your agreement. BYOK provider fees are not included unless explicitly stated.
We aim to provide a reliable service, but features may change as the product evolves. Beta, preview, and experimental features may be modified, limited, or discontinued.
To the maximum extent permitted by law, the service is provided without warranties beyond those expressly stated in a written agreement. Our aggregate liability is limited as described in the applicable order, agreement, or these terms.
Questions about these terms can be sent to hello@orcalinq.com.