Pricing

Start free. Scale when ready.

AI answers first, humans join when it matters, and your team replies from the apps they already use. Pay in ₹ or $. No per-message billing.

One simple price

One paid plan, priced per website. No per-message metering, no prepaid credits to keep buying, no surprise invoices.

Your channels, your accounts

Connect your own WhatsApp, Telegram, and other accounts. Provider fees go straight to your provider — we never mark them up.

AI included — or bring your own

Every plan includes AI that runs on our infrastructure at no extra AI cost. Prefer your own model? Add your OpenAI, Claude, or Gemini key on any paid plan.

Free

Free

Enough to see it working on a real website. Deliberately not enough to run a business on.

  • 1 website · 1 agent seat
  • 100 customers / month
  • Website chat widget
  • AI answers from your own content — AI runs on us
  • Knowledge base (basic)
  • WhatsApp & Telegram: test only
  • 30-day history · community support
  • Platform branding
Start free
The two things people ask

What counts, and what happens when you need more

What counts as a customer

One person, once a month. Someone who starts a conversation on your site counts as one customer for that calendar month, however many times they come back.

  • Sameperson returns three days later — still one.
  • Sameperson sends twenty messages — still one.
  • Newmonth — they count once again.
  • Newdevice, or cleared browser data — counts as a new person, because that is genuinely all we can tell.

The count resets on the 1st, UTC. You are never billed per message.

Subscription vs top-up

The subscription is what makes you a customer of ours: it renews monthly and its 500 customers reset every month.

A top-up pack is a one-off purchase for a month that ran hot. It is not a second subscription and it does not renew. Buy one whenever you need it, and it stays valid for 12 months.

Your plan's customers are always used first. A pack is only drawn on once those are gone, so buying one early never wastes it.

More than one website

Every plan includes one website. Each additional site is $4₹299 per month, added to the same subscription — no separate account, no second checkout.

Agencies running many client sites: talk to us before adding them one at a time.

Connect your own channel accounts — WhatsApp, Telegram, and more. Provider fees are paid directly to your provider through your own account; the platform never marks them up.

AI is included on every plan and runs on our infrastructure. Want a premium model? Bring your own OpenAI, Claude, or Gemini key on any paid plan at the same price. Either way you're never charged per message — you pay only for your plan.

Frequently asked

Frequently asked questions

What counts as a customer?

One person, once a calendar month. Someone who starts a conversation counts as a single customer for that month no matter how many times they come back or how many messages they send. The count resets on the 1st, UTC. A new device or cleared browser data reads as a new person, because that is all we can tell.

What happens if I go over my monthly customers?

Your plan's 500 customers reset on the 1st of each month. For a month that runs hot, add a ₹499 (about $6) pack — 500 extra customers, valid 12 months. Your plan's customers are always spent first, so a pack bought early is never wasted.

Can I run more than one website?

Yes. Every plan includes one website; each additional site is ₹299 (about $4) per month on the same subscription. Customers are counted across all your sites together, not per site.

Do I need my own WhatsApp / Meta keys?

Yes — on every plan. OrcaLinq is BYOK by design. You own the relationship with Meta, Telegram, LINE, and Shopify. If you leave OrcaLinq, your channels keep working on your own credentials.

Is there a free plan?

Yes. Free covers 100 customers a month — enough to see the widget, knowledge base and handoff working on a real site. A business running on it belongs on Standard.

Does pricing include WhatsApp or SMS provider fees?

Connect your own channel accounts — WhatsApp, Telegram, and more. Provider fees are paid directly to your provider through your own account; the platform never marks them up.

Does pricing include AI model costs?

AI is included on every plan and runs on our infrastructure. Want a premium model? Bring your own OpenAI, Claude, or Gemini key on any paid plan at the same price. Either way you're never charged per message — you pay only for your plan.

Can I use my own AI provider (OpenAI, Claude, Gemini)?

Yes, on any paid plan. AI is included and runs on our infrastructure by default, so you never need your own key. Adding one routes model usage through your own provider account — you pay them for inference, and because that removes our per-conversation cost, it also lifts the monthly customer limit. Websites are still charged per site.

What is the support SLA?

Standard includes email support. Free is community-supported. Dedicated onboarding and custom limits are available for high-volume teams — talk to us.

What currencies do you bill in?

We show prices in ₹ for visitors in India and $ elsewhere — use the currency toggle on this page to switch. Indian customers pay in rupees; international customers pay in USD.

Run the customer line your team will actually answer.

Start free on your own site. Upgrade when the free allowance runs out — there is only one paid plan to move to.